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SIR30216

Certificate III

in Retail

Our Certificate III in Retail qualification reflects the roles of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

CAREER PROSPECTS

Successful completion of the SIR30216 – Certificate III in Retail course, may lead to employment opportunities, such as Customer Service Assistant; Retail Supervisor; Sales Representative, or Team Leader.

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.

ASSESSMENT

We use a range of assessment methods for this qualification, including:

  • Short answers;

  • Projects;

  • Activities; and

  • Workplace Observation or Observation in a Simulated Workplace.

ENTRY REQUIREMENTS

 

There are no formal entry requirements for this course. However, prior to

enrolment students are required to provide their Unique Student

Identifier and photo identification. Prospective students may be required to complete a language, literacy and numeracy assessment.

DURATION AND MODE

Duration:

This qualification can be completed in twelve months. The volume of learning offered by Aurora Training and Professional Services may vary per student depending on their existing skills and knowledge. More experienced students are likely to complete the course in a shorter period of time. The duration may vary depending on Credit Transfer [CT] or Recognition of Prior Learning [RPL]. Students can apply for CT or RPL at the time of enrolment

 

Delivery:

Delivery of training may take differing forms, including Face-to-Face, Online, Work-based, Blended and Traineeships, dependent on the requirements of the Client or the needs of the cohort.

Units of Competency

  • BSBINN301 Promote innovation in a team environment (IE)

  • BSBPRO301 Recommend products and services (IE)

  • SIRXCEG001 Engage the customer (C)

  • SIRXCEG002 Assist with customer difficulties (C)

  • SIRXCEG003 Build customer relationships and loyalty (C)

  • SIRXCOM002 Work effectively in a team (C)

  • SIRXIND001 Work effectively in a service environment (C)

  • SIRXIND002 Organise and maintain the store environment (E)

  • SIRXIND003 Organise personal work requirements (E)

  • SIRXMKT001 Support marketing and promotional activities (E)

  • SIRXRSK001 Identify and respond to security risks (C)

  • SIRXSLS001 Sell to the retail customer (C)

  • SIRXWHS002 Contribute to workplace health and safety (C)

(C) – Core unit; (E) – Elective unit; (IE) - Imported elective

This qualification consists of 13 units of competence, as shown below. Please call Aurora Training and Professional Services for enquiries about customisation and contextualisation.

FEES & CHARGES

NSW FEES

This training is subsidised by the NSW Government.

  • Exemption: $0

  • Concession: $240

  • First Qualification: $1,450

  • Second Qualification: $1,750

  • Traineeships: $0

The fees for the course will vary based on the eligibility criteria. For more information please visit www.smartandskilled.nsw.gov.au

FEE FOR SERVICE

If you are ineligible for government subsidised training, or would rather undertake this course on a fee-for-service (FFS) basis, the cost to undertake this nationally recognised qualification is:

  • $2,800

  • Aurora TPS does not accept upfront payments of more than $1,500. If a student’s fee is more than this amount, the support of a flexible payment plan will be offered to students.

ADDITIONAL FEES

  • Application for Enrolment $200

  • Deferment Fee (administration charges) $50

  • Replacement of Testamur/ statement of attainment / Qualification Certificate $50

  • Repeat of unit (Third attempt onwards Per unit) $150

  • RPL assessment Contact us for a quote

 

Please note: courses fees and additional charges may change from time to time, please check with Aurora Training and Professional Services staff for updates.

STILL NOT SURE?

We're here to help you, every step of the way.

FEES & CHARGES:

Student Fees, Charges & Refunds Policy

Fees & Charges 2020

FUNDED TRAINING:

Smart and Skilled

USEFUL LINKS:

 

Smart and Skilled Website

ABN: 39 109 662 606 - RTO Code: 90966

© Copyright Aurora Training and Professional Services 2020

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