SIR30216
Certificate III
in Retail
Our SIR30216 Certificate III in Retail qualification reflects the roles of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement are required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
CAREER PROSPECTS
Successful completion of the SIR30216 Certificate III in Retail course may lead to employment opportunities, such as Customer Service Assistant; Retail Supervisor; Sales Representative, or Team Leader.
Please note: This course provides skills and knowledge to the industry standard but does not guarantee a job.
ENTRY REQUIREMENTS
There are no formal entry requirements for this course. However, prior to enrolment students are required to provide their Unique Student Identifier and photo identification. Prospective students may be required to complete a language, literacy and numeracy assessment.
ASSESSMENT
We use a range of assessment methods for this qualification, including:
-
Short answers;
-
Projects;
-
Activities; and
-
Workplace Observation or Observation in a Simulated Workplace.
DURATION AND MODE
Duration:
This qualification can be completed in twelve months. The volume of learning offered by Aurora Training and Professional Services may vary per student depending on their existing skills and knowledge. More experienced students are likely to complete the course in a shorter period of time. The duration may vary depending on Credit Transfer [CT] or Recognition of Prior Learning [RPL]. Students can apply for CT or RPL at the time of enrolment.
Delivery:
Delivery of training may take differing forms, including Face-to-Face, Online, and Traineeships, dependent on the requirements of the client or the needs of the cohort.
Units of Competency
-
CHCDIV001 Work with Diverse People (E)
-
SIRXCEG001 Engage the customer (C)
-
SIRXCEG002 Assist with customer difficulties (C)
-
SIRXCEG003 Build customer relationships and loyalty (C)
-
SIRXCOM002 Work effectively in a team (C)
-
SIRXIND001 Work effectively in a service environment (C)
-
SIRXIND002 Organise and maintain the store environment (E)
-
SIRXIND003 Organise personal work requirements (E)
-
SIRXIND005 Develop personal productivity (E)
-
SIRXMKT001 Support marketing and promotional activities (E)
-
SIRXRSK001 Identify and respond to security risks (C)
-
SIRXSLS001 Sell to the retail customer (C)
-
SIRXWHS002 Contribute to workplace health and safety (C)
(C) – Core unit; (E) – Elective unit
This qualification consists of 13 units of competency, as shown below. Please call Aurora Training and Professional Services for enquiries about customisation and contextualisation.
FEES & CHARGES
NSW FEES
This training is subsidised by the NSW Government.
-
Fee-Free*: $0
-
Concession: $240
-
First Qualification: $1,450
-
Second Qualifications: $1,750
-
Traineeship: $0
*The fees for the course will vary based on the eligibility criteria. For more information please visit www.smartandskilled.nsw.gov.au
FEE FOR SERVICE
If you are ineligible for government subsidised training, or would rather undertake this course on a fee-for-service (FFS) basis, the cost to undertake this nationally recognised qualification is:
-
$3,500
-
Aurora TPS does not accept upfront payments of more than $1,500. If a student’s fee is more than this amount, the support of a flexible payment plan will be offered to students.
ADDITIONAL FEES
-
Deferment Fee (administration charges) $50
-
Replacement of Testamur/ statement of attainment / Qualification Certificate $50
-
Repeat of unit (Third attempt onwards Per unit) $150
-
RPL assessment Contact us for a quote
Please note: courses fees and additional charges may change from time to time, please check with Aurora Training and Professional Services staff for updates.
