Our Certificate II in Business qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context.
Typically, these individuals generally work under supervision.
Successful completion of the BSB20115 – Certificate II in Business, may lead to employment opportunities, such as:
Office Junior; or
Customer Service Assistant.
Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.
There are no formal entry requirements for this course. However, prior to
enrolment students are required to provide their Unique Student
Identifier and photo identification. Prospective students may be required to complete a language, literacy and numeracy assessment.
We use a range of assessment methods for this qualification, including:
Workplace Observation or Observation in a Simulated Workplace.
DURATION AND MODE
This qualification can be completed in twelve months. The volume of learning offered by Aurora Training and Professional Services may vary per student depending on their existing skills and knowledge. More experienced students are likely to complete the course in a shorter period of time.The duration may vary depending on Credit Transfer [CT] or Recognition of Prior Learning [RPL].Students can apply for CT or RPL at the time of enrolment
Delivery of training may take differing forms, including Face-to-Face, Online, Work-based, Blended and Traineeships, dependent on the requirements of the Client or the needs of the cohort.
Units of Competency
(C) – Core unit; (E) – Elective unit
This qualification consist of 12 units of competence, as shown below. Please call Aurora Training and Professional Services for enquiries about customisation and contextualisation.
BSBCUS201 – Deliver a service to customers (E)
BSBIND201 – Work effectively in a business environment (E)
BSBINM201 – Process and maintain workplace information (E)
BSBITU211 - Produce digital text documents (E)
BSBITU213 - Communicate electronically (C)
BSBWOR203 - Work effectively with others (E)
BSBWOR204 - Use business technology (E)
BSBWOR202 – Organise and complete daily work activities (E)
BSBCMM201– Communicate in the workplace (E)
BSBINM202 – Handle Mail (E)
BSBINN201 – Contribute to workplace innovation (E)
BSBWHS201 – Contribute to the health and safety of self and others (C)