Our BSB30115 – Certificate III in Business qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge.
They may provide technical advice and support to a team.
Successful completion of the BSB30115 – Certificate III in Business, may lead to employment opportunities, such as:
Data entry Clerk; or
Customer Service Advisor.
Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.
There are no formal entry requirements for this course. However, prior to
enrolment students are required to provide their Unique Student
Identifier and photo identification. Prospective students may be required to complete a language, literacy and numeracy assessment.
We use a range of assessment methods for this qualification, including:
Workplace Observation or Observation in a Simulated Workplace.
DURATION AND MODE
This qualification can be completed in twelve months. The volume of learning offered by Aurora Training and Professional Services may vary per student depending on their existing skills and knowledge. More experienced students are likely to complete the course in a shorter period of time. The duration may vary depending on Credit Transfer [CT] or Recognition of Prior Learning [RPL]. Students can apply for CT or RPL at the time of enrolment
Delivery of training may take differing forms, including Face-to-Face, Online, Work-based, Blended and Traineeships, dependent on the requirements of the Client or the needs of the cohort.
Units of Competency
BSBCMM301 – Process customer complaints (E)
BSBCUS301 – Deliver and monitor a service to customers (E)
BSBDIV301 – Work effectively with diversity (E)
BSBFLM303 – Contribute to effective workplace relationships (E)
BSBFLM312 – Contribute to team effectiveness (E)
BSBWOR301 – Organise personal work priorities and professional development (E)
BSBPRO301 – Recommend products and services (E)
BSBWHS302 – Apply knowledge of WHS legislation in the workplace (C)
BSBITU314 – Design and Produce spreadsheets (E)
BSBITU306 – Design and produce business documents (E)
BSBINN301 – Promote innovation in a team environment (E)
BSBWRT301 – Write a simple document (E)
(C) – Core unit; (E) – Elective unit
This qualification consist of 12 units of competence, as shown below. Please call Aurora Training and Professional Services for enquiries about customisation and contextualisation.