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Certificate III

in Business (Administration)

Our Certificate III in Business (Administration) qualification applies to a range of administrative roles in a varied context. Individuals in these positions will need to use some discretion and judgement and may provide technical advice and support to a team. 


Individuals would work under supervision, but may have some authority to delegate.


Successful completion of the BSB30120 – Certificate III in Business (Administration), may lead to employment opportunities, such as:

  • Receptionist;

  • Administration Officer/ Assistant; or

  • Customer Service Officer.

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.


There are no formal entry requirements for this course. However, prior to

enrolment students are required to provide their Unique Student

Identifier and photo identification. Prospective students may be required to complete a language, literacy and numeracy assessment.


We use a range of assessment methods for this qualification, including:

  • Short answers;

  • Projects;

  • Activities; and

  • Workplace Observation or Observation in a Simulated Workplace.



This qualification can be completed in twelve months. The volume of learning offered by Aurora Training and Professional Services may vary per student depending on their existing skills and knowledge. More experienced students are likely to complete the course in a shorter period of time. The duration may vary depending on Credit Transfer [CT] or Recognition of Prior Learning [RPL]. Students can apply for CT or RPL at the time of enrolment



Delivery of training may take differing forms, including Face-to-Face, Online, Work-based, Blended and Traineeships, dependent on the requirements of the Client or the needs of the cohort.

Units of Competency

  • BSBITU307 – Develop keyboarding speed and accuracy (C)

  • BSBWHS201 – Contribute to health and safety of self and others (C)

  • BSBWOR301 – Organise personal work priorities and development (E)

  • BSBCUS301 – Deliver and monitor a service to customers (E)

  • BSBDIV301 – Work effectively with diversity (E)

  • BSBCMM301 – Process customer complaints (E)

  • BSBWRT301 – Write simple documents (E)

  • BSBITU313 – Design and produce digital text documents (E)

  • BSBITU314 – Design and produce spreadsheets (E)

  • BSBITU306 – Design and produce business documents (E)

  • BSBITU309 – Produce desktop published documents (E)

  • BSBADM307 – Organise schedules (E)

  • BSBFIA303 – Process accounts payable and receivable (E)

(C) – Core unit; (E) – Elective unit

This qualification consist of 13 units of competence, as shown below. Please call Aurora Training and Professional Services for enquiries about customisation and contextualisation.



This training is subsidised by the NSW Government.

  • Exemption: $0

  • Concession: $240

  • First Qualification: $1,320

  • Second Qualification: $1,580

  • Traineeships: $0

The fees for the course will vary based on the eligibility criteria. For more information please visit


If you are ineligible for government subsidised training, or would rather undertake this course on a fee-for-service (FFS) basis, the cost to undertake this nationally recognised qualification is:

  • $3,500

  • Aurora TPS does not accept upfront payments of more than $1,500. If a student’s fee is more than this amount, the support of a flexible payment plan will be offered to students.


  • Application for Enrolment $200

  • Deferment Fee (administration charges) $50

  • Replacement of Testamur/ statement of attainment / Qualification Certificate $50

  • Repeat of unit (Third attempt onwards Per unit) $150

  • RPL assessment Contact us for a quote


Please note: courses fees and additional charges may change from time to time, please check with Aurora Training and Professional Services staff for updates.


We're here to help you, every step of the way.
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