​BSB30120
Certificate III in Business
Our BSB30120 Certificate III in Business qualification is designed to prepare individuals for varied roles across different industries and environments while exercising professional judgement. Throughout the program, students should develop a broad range of competencies and learn to apply them with discretion and relevant theoretical knowledge.
Upon successfully completing this nationally recognised qualification, students should be able to:
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perform day-to-day business activities and essential business activities across a range of industries
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use enhanced workplace communication and customer service skills
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identify safe work practices and how to work safely in a business environment.
CAREER PROSPECTS
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Successful completion of the BSB30120 Certificate III in Business may lead to employment opportunities, including:
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Administrative
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Assistant General Clerk
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Customer Service Representative.
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Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.
ENTRY REQUIREMENTS
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The following will be required for the enrolment process:
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Unique Student Identifier (USI)
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verifiable identification documents
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completion of the LLN assessment.
Students will require access to appropriate technology and internet if the materials are delivered online.
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ASSESSMENT
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We use a range of assessment methods for this qualification, including:
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Short answers;
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Projects;
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Activities; and
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Workplace Observation or Observation in a Simulated Workplace.
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DURATION AND MODE
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Duration:
This qualification can be completed up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.
Delivery:
This course may be delivered through face-to-face, online, or work-based training.
Units of Competency
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BSBCRT311 Apply critical thinking skills in a team environment (C)
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BSBPEF201 Support personal wellbeing in the workplace (C)
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BSBSUS211 Participate in sustainable work practices (C)
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BSBTWK301 Use inclusive work practices (C)
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BSBWHS311 Assist with maintaining workplace safety (C)
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BSBXCM301 Engage in workplace communication (C)
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BSBOPS304 Deliver and monitor a service to customers (E)
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BSBOPS305 Process customer complaints (E)
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BSBPEF301 Organise personal work priorities (E)
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BSBTEC201 Use business software applications (E)
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BSBTEC404 Use digital technologies to communicate in a work environment (E)
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SIRXCEG002 Assist with customer difficulties (E)
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SIRXPDK001 Advise on products and services (E)
(C) – Core unit; (E) – Elective unit
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This qualification consists of 13 units of competency, as shown below. Please call Aurora Training & Professional Services for enquiries about customisation and contextualisation.
FEES & CHARGES
NSW FEES
This training is subsidised by the NSW Government.
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Concession: $240
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First Qualification: $1,320
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Second Qualifications: $1,580
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Traineeship: $0
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The fees for the course will vary based on the eligibility criteria. For more information please visit www.smartandskilled.nsw.gov.au
FEE FOR SERVICE
If you are ineligible for government subsidised training, or would rather undertake this course on a fee-for-service (FFS) basis, the cost to undertake this nationally recognised qualification is:
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$6,000
Aurora TPS does not accept upfront payments of more than $1,500. If a student’s fee is more than this amount, the support of a flexible payment plan will be offered to students.
ADDITIONAL FEES
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Deferment Fee (administration charges) $50
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Replacement of Testamur/ statement of attainment / Qualification Certificate $50
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Repeat of unit (Third attempt onwards Per unit) $150
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RPL assessment Contact us for a quote
Please note: courses fees and additional charges may change from time to time, please check with Aurora Training and Professional Services staff for updates.
