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Certificate III in Hospitality

Serving excellence and creating memorable experiences in the heart of the hospitality industry.

About the qualification

Our SIT30622 Certificate III in Hospitality qualification is designed to equip students with the skills and sound knowledge of industry operations for hospitality service and sales in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and specialisation in accommodation services, and food and beverage.

Upon successfully completing this nationally recognised qualification, students should be able to: 

  • perform day-to-day business activities and work functions 

  • improve workplace communication and customer service skills 

  • identify safe work practices and how to work safely in a hospitality environment.

Students will be required to complete 36 shifts in a workplace approved by Aurora Training & Professional Services.


Successful completion of the SIT30622 Certificate III in Hospitality may lead to employment opportunities, including: 

  • Restaurant Server 

  • Events Coordinator 

  • Shift Supervisor. 

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.


This qualification can be completed up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.


This course may be delivered through face-to-face, online, or work-based training.

We use a range of assessment methods for this qualification, including: 

  • short answers

  • projects 

  • activities 

  • workplace observation

  • observation in a simulated workplace.

Units of Competency

This qualification consists of 15 units of competency, as shown below. Please call Aurora Training & Professional Services for enquiries about customisation and contextualisation. 

(C) – Core unit; (E) – Elective unit

*Unit has a pre-requisite of SITXFSA005 Use hygienic practices for food safety (E)

Source and use information on the hospitality industry (C)
Work effectively in hospitality service (C)
Provide service to customers (C)
Show social and cultural sensitivity (C)
Coach others in job skills (C)
Participate in safe work practices (C)
Apply communication skills (E)
Participate in sustainable work practices (E)
Advise on products and services (E)
Prepare and present simple dishes (E)
Prepare and present sandwiches (E)
Prepare and serve non-alcoholic beverages (E)
Clean kitchen premises and equipment (E)
Use hygienic practices for food safety (E)
Participate in safe food handling practices (E)

Student Requirements

The following will be required for the enrolment process:

  • Unique Student Identifier (USI)

  • verifiable identification documents

  • completion of the LLN assessment.

Please visit to create your USI.

Students will require access to appropriate technology and internet if the materials are delivered online.

Students must demonstrate their ability to deliver quality hospitality service to customers through a minimum of 36 complete service periods (shifts) in establishments such as restaurants, hotels, motels, clubs, pubs, and cafes.

We collaborate with employers to support students in the workplace. Workplace assessments may be required for some units of competency.


This nationally recognised qualification is delivered and assessed by Aurora Training & Professional Services Pty Ltd, RTO ID 90966, ABN 39 109 662 606. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.


This training is subsidised by the NSW Government, under the Smart and Skilled program. The following fees are incurred by the student depending on their eligibility. 

  • Traineeship*: $0 

  • Non-Subsidised (Full Fee): $6,500 

  • Concession: $240 

  • First Qualification: $1,450 

  • Second Qualification: $1,750 

*Fee exemptions may apply for eligible students and is conditional on Government Policy and Funding Arrangements. For more information, please visit  


  • Extension/Suspension Fee (administration charges): $50  

  • Replacement of Testamur/statement of attainment/Qualification Certificate: $50  

  • Repeat of unit (Third attempt onwards Per unit): $150  

  • RPL and RCC assessment: Contact us for a quote    

Please note: courses fees and additional charges may change from time to time, please check with Aurora Training and Professional Services staff for updates. 

Aurora Training & Professional Services does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.

Adrian B

FNS41422 Certificate IV in General Insurance

"The training was very relevant to my role and expanded my industry knowledge around the requirements of compliance and compliance and provided a greater understanding of the industry standards relevant authorities."
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