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Certificate IV in Business

Navigating challenges, embracing opportunities, and communicating ideas in a safe and productive workplace.

About the qualification

Our BSB40120 Certificate IV in Business qualification is suited to those working as administrators and project officers. In this role, individuals should use well-developed skills and a broad knowledge base to develop solutions to a range of unpredictable problems and analyse information from a variety of sources. In addition, they should provide leadership and guidance to others with some limited responsibility for the output of others.

Upon successfully completing this nationally recognised qualification, students should be able to: 

  • implement effective workplace communication strategies within a team

  • manage administrative and operational tasks with efficiency and accuracy

  • use critical thinking skills to evaluate business scenarios and make informed decisions.


Successful completion of the BSB40120 Certificate IV in Business may lead to employment opportunities, including: 

  • Personal Assistant 

  • Office Supervisor

  • Administration Coordinator.

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.


This qualification can be completed up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.


This course may be delivered through face-to-face, online, or work-based training.

We use a range of assessment methods for this qualification, including: 

  • short answers

  • projects 

  • activities 

  • workplace observation

  • observation in a simulated workplace.

Units of Competency

This qualification consists of 12 units of competency, as shown below. Please call Aurora Training & Professional Services for enquiries about customisation and contextualisation. (C) – Core unit; (E) – Elective unit; (IE) – Imported Elective unit

Apply critical thinking to work practices (C)
Use digital technologies to collaborate in a work environment (C)
Build and maintain business relationships (C)
Implement and monitor WHS policies, procedures and programs (C)
Write complex documents (C)
Apply communication strategies in the workplace (C)
Coordinate business operational plans (E)
Manage personal health and wellbeing (E)
Develop personal work priorities (E)
Develop and use emotional intelligence (E)
Undertake project work (E)
Communicate effectively as a workplace leader (IE)

Student Requirements

The following will be required for the enrolment process:

  • Unique Student Identifier (USI)

  • verifiable identification documents

  • completion of the LLN assessment.

Please visit to create your USI.

Students will require access to appropriate technology and internet if the materials are delivered online.

We collaborate with employers to support students in the workplace. Workplace assessments may be required for some units of competency.


This nationally recognised qualification is delivered and assessed by Aurora Training & Professional Services Pty Ltd, RTO ID 90966, ABN 39 109 662 606. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.


This training is subsidised by the NSW Government, under the Smart and Skilled program. The following fees are incurred by the student depending on their eligibility. 

  • Traineeship*: $0 

  • Non-Subsidised (Full Fee): $6,000 

  • Concession: $240 

  • First Qualification: $1,580 

  • Second Qualification: $1,850 

*Fee exemptions may apply for eligible students and is conditional on Government Policy and Funding Arrangements. For more information, please visit  


  • Extension/Suspension Fee (administration charges): $50  

  • Replacement of Testamur/statement of attainment/Qualification Certificate: $50  

  • Repeat of unit (Third attempt onwards Per unit): $150  

  • RPL and RCC assessment: Contact us for a quote    

Please note: courses fees and additional charges may change from time to time, please check with Aurora Training and Professional Services staff for updates. 

Aurora Training & Professional Services does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.

Adrian B

FNS41422 Certificate IV in General Insurance

"The training was very relevant to my role and expanded my industry knowledge around the requirements of compliance and compliance and provided a greater understanding of the industry standards relevant authorities."
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