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Diploma of Leadership and Management

Cultivating leadership capabilities, fostering effective decision-making, and driving organisational success.

About the qualification

Our BSB50420 Diploma of Leadership and Management qualification is designed to equip students with knowledge and practical skills to gain experience for leadership and management roles across a range of enterprise and industry contexts. Individuals at this level use initiative and judgement in organising, implementing, and monitoring the workload of others. They use communication skills to support individuals and teams in the organisation. In addition, they plan, design, apply and evaluate solutions to unpredictable problems by analysing information from a variety of sources.

Upon successfully completing this nationally recognised qualification, students should be able to: 

  • lead and manage effective workplace relationships and team efficiency 

  • develop performance management processes and implement them 

  • plan, implement and review a quality assurance program.


Successful completion of the BSB50420 Diploma of Leadership and Management may lead to employment opportunities, including: 

  • Business Manager 

  • Sales Team Manager 

  • Business Development Manager. 

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.


This qualification can be completed up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.


This course may be delivered through face-to-face, online, or work-based training.

We use a range of assessment methods for this qualification, including: 

  • short answers

  • projects 

  • activities 

  • workplace observation

  • observation in a simulated workplace.

Units of Competency

This qualification consists of 12 units of competency, as shown below. Please call Aurora Training & Professional Services for enquiries about customisation and contextualisation. 

(C) – Core unit; (E) – Elective unit; (IE) – Imported Elective unit

Communicate with influence (C)
Develop critical thinking in others (C)
Lead and manage effective workplace relationships (C)
Manage business operational plans (C)
Develop and use emotional intelligence (C)
Manage team effectiveness (C)
Manage budgets and financial plans (E)
Manage people performance (E)
Manage business resources (E)
Facilitate continuous improvement (E)
Lead communication in the workplace (E)
Communicate effectively as a workplace leader (IE)

Student Requirements

The following will be required for the enrolment process:

  • Unique Student Identifier (USI)

  • verifiable identification documents

  • completion of the LLN assessment.

Please visit to create your USI.

Students will require access to appropriate technology and internet if the materials are delivered online.

We collaborate with employers to support students in the workplace. Workplace assessments may be required for some units of competency.


This nationally recognised qualification is delivered and assessed by Aurora Training & Professional Services Pty Ltd, RTO ID 90966, ABN 39 109 662 606. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.


This training is subsidised by the NSW Government, under the Smart and Skilled program. The following fees are incurred by the student depending on their eligibility. 

  • Traineeship*: $0 

  • Non-Subsidised (Full Fee): $7,500 

  • Concession: $240 

  • First Qualification: $2,530 

  • Second Qualification: $2,850 

*Fee exemptions may apply for eligible students and is conditional on Government Policy and Funding Arrangements. For more information, please visit  


  • Extension/Suspension Fee (administration charges): $50  

  • Replacement of Testamur/statement of attainment/Qualification Certificate: $50  

  • Repeat of unit (Third attempt onwards Per unit): $150  

  • RPL and RCC assessment: Contact us for a quote   

Please note: courses fees and additional charges may change from time to time, please check with Aurora Training and Professional Services staff for updates. 

Aurora Training & Professional Services does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.

Adrian B

FNS41422 Certificate IV in General Insurance

"The training was very relevant to my role and expanded my industry knowledge around the requirements of compliance and compliance and provided a greater understanding of the industry standards relevant authorities."
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