Overview

Our CHC33021 Certificate III in Individual Support prepares workers for providing tailored support to individuals in community and in residential environments, considering their unique needs and exercising professional judgement. This role builds accountability and responsibility for achieving expected outcomes. Workers have both practical and theoretical knowledge to provide person-centred support. Students will be required to complete 120 hours in a workplace approved by Aurora Training & Professional Services.

Pathways

Successful completion of the CHC33021 Certificate III in Individual Support may lead to employment opportunities, including: 

  • Assistant in Nursing 
  • Personal Care Assistant 
  • Family Support Worker.


Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.

Snapshot

Flexible delivery
36 months
Traineeship $0 | Full Fee $6,500
Funding available

What you will gain

Upon successfully completing this nationally recognised qualification, students should be able to: 

  • improve workplace communication skills and provide person-centred support 
  • demonstrate safe work practices for direct client care 
  • perform day-to-day activities in health and community care industries.

What you will study

This qualification consists of 15 units of competency, including 9 core and 6 elective units from one of the specialisations offered.


Students must select either the General, Disability, or Ageing specialisation.

Core units

  • CHCLEG001 Work legally and ethically
  • CHCDIV001 Work with diverse people
  • CHCCOM005 Communicate and work in health or community services
  • CHCCCS040 Support independence and wellbeing
  • CHCCCS038 Facilitate the empowerment of people receiving support
  • CHCCCS031 Provide individualised support
  • CHCCCS041 Recognise healthy body systems
  • HLTWHS002 Follow safe work practices for direct client care
  • HLTINF006 Apply basic principles and practices of infection prevention and control

General Specialty Electives

  • CHCDIS020 Work effectively in disability support
  • CHCDIS012 Support community participation and social inclusion
  • CHCCCS044 Follow established person-centred behaviour supports
  • CHCAGE013 Work effectively in aged care
  • CHCMHS001 Work with people with mental health issues
  • CHCCCS036 Support relationships with carer and family

Disability Specialty Electives

  • CHCCCS044 Follow established person-centred behaviour supports
  • CHCDIS012 Support community participation and social inclusion
  • CHCCCS043 Support positive mealtime experiences
  • CHCDIS020 Work effectively in disability support
  • CHCCCS036 Support relationships with carer and family
  • CHCDIS011 Contribute to ongoing skills development using a strengths-based approach

Ageing Specialty Electives

  • CHCPAL003 Deliver care services using a palliative approach
  • CHCMHS001 Work with people with mental health issues
  • CHCAGE013 Work effectively in aged care
  • CHCAGE011 Provide support to people living with dementia
  • CHCCCS036 Support relationships with carer and family
  • CHCCCS043 Support positive mealtime experiences

How you will study

Delivery

This course may be delivered through face-to-face, online, or work-based training. We use a range of assessment methods for this qualification, including: 

  • short answers
  • projects 
  • activities 
  • workplace observation
  • observation in a simulated workplace.


Duration

This qualification can be completed in up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.

Eligibility and requirements

Student Requirements

The following will be required for the enrolment process:

  • Unique Student Identifier (USI)
  • verifiable identification documents
  • completion of the LLND assessment.


Please visit www.usi.gov.au to create your USI.


WORK PLACEMENT

This training program includes a minimum of 120 hours of work placement.

New South Wales Work Placement requirements:

  • 100% clear current National Police Check clearance certificate
  • NDIS Worker Check (NDISWC)
  • Working with Children Check (WWCC)
  • Current vaccination records may be required.


Applications for these clearances are made on an individual basis directly to the relevant government department. Application fees may apply.


Students will require access to appropriate technology and internet if the materials are delivered online.


We collaborate with employers to support students in the workplace. Workplace assessments may be required for some units of competency.

Course fees

Fees

This training is subsidised for trainees by the NSW Government, under the Smart and Skilled program. The following fees are incurred by the student depending on their eligibility. 

  • Traineeship*: $0 
  • Online or self-study option: $5,200 
  • Non-Subsidised (Full Fee): $6,500 


*Fee exemptions may apply for eligible students and are conditional on Government Policy and Funding Arrangements. For more information, please visit www.smartandskilled.nsw.gov.au.  


ADDITIONAL FEES  

  • Extension/Suspension Fee (administration charges): $50  
  • Replacement of Testamur/statement of attainment/Qualification Certificate - Hard Copy: $75 
  • Replacement of Testamur/statement of attainment/Qualification Certificate - Digital: $25 
  • Repeat of unit (Third attempt onwards Per unit): $150  
  • RPL and RCC assessment: Contact us for a quote  


Please note: course fees and additional charges may change from time to time, please check with Aurora Training & Professional Services staff for updates. 


Aurora Training & Professional Services does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.

Nationally recognised training logo
Delivered and assessed by Aurora Training & Professional Services Pty Ltd
RTO code: 90966
This nationally recognised training is delivered and assessed by Aurora Training & Professional Services Pty Ltd, RTO ID 90966, ABN 39 109 662 606. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.

A word from our customers

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The training was very relevant to my role and expanded my industry knowledge around the requirements of compliance and provided a greater understanding of the industry standards relevant authorities.
Adrian B
FNS41422 Certificate IV in General Insurance
The whole training was good, the trainer did well.
Amy S
SIR30216 Certificate III in Retail
Having up-to-date educational materials. Having good teaching methods. Having an experienced and educated teacher
Freshta T
BSB30120 Certificate III in Business
My whole experience was very positive, I felt very supported by my trainer and all the staff.
Jayleigh L
SIR30216 Certificate III in Retail
It was enjoyable and everyone involved were super sweet. Good experience overall.
Makayla O
SIR30216 Certificate III in Retail
Great supportive learning
Nicole W
BSB30120 Certificate III in Business
It was a great experience and satisfied with the retail training
Shamal L
SIR30216 Certificate III in Retail
Everyone was so nice to deal with and the training was very helpful.
Taibah F
SIR30216 Certificate III in Retail
The course was a great learning experience. I am already utilising some of the techniques learnt in my current work environment. This customer engagement course has given me the strength and confidence to ensure I provide the utmost customer service to all my clients.
Shareen A
Great RTO, The student engagement team are very helpful and timely in responding to requests. All communications have been professional and friendly.
Peter B
I’m happy with the support received during my time at Aurora. The trainers were knowledgeable and helped me to achieve my goals. And I was able to secure a job after my work placement. Thank you for all the team.
Lucy W
Thank you very much for Aurora and Tony. It was a pleasant experience doing the course with you and your team. Thank you for the trainer's prompt response and availability at all times to make me finish my course on time. I will choose again your training organisation in the future for further courses and training. Thank you once again for the trainer's support and guidance.
Sadaf S

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