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Overview
Pathways
Successful completion of the CHC42021 Certificate IV in Community Services may lead to employment opportunities, including:
- Community Services Worker
- Family Support Worker
- Disability Support Worker
Snapshot

What you will gain
Upon successfully completing this nationally recognised qualification, students should be able to:
- Apply advanced communication techniques in diverse community services environments
- Provide person-centred services with greater autonomy and decision-making
- Identify and implement safe work practices in line with organisational policies
- Assess and respond effectively to the complex needs of clients
- Support community programs and contribute to their development and improvement
What you will study
This qualification consists of 15 units of competency, as shown below. Please call Aurora Training & Professional Services. for enquiries about customisation and contextualisation.
* The unit CHCCCSM010 Implement case management practices requires assessment in a workplace approved by Aurora Training & Professional Services.
Core units
- CHCADV001 Facilitate the interests and rights of clients
- CHCCOM002 Use communication to build relationships
- CHCDFV001 Recognise and respond appropriately to domestic and family violence
- CHCPRP001 Develop and maintain networks and collaborative partnerships
- CHCLEG001 Work legally and ethically
- HLTWHS002 Follow safe work practices for direct client care
- CHCDIV001 Work with diverse people
Elective units
- CHCCCS009 Facilitate responsible behaviour
- CHCCSM010* Implement case management practice
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCAOD001 Work in an alcohol and other drugs context
- CHCMHS001 Work with people with mental health issues
- CHCYTH015 Support young people to create opportunities in their lives
- CHCCCS017 Provide loss and grief support
- CHCCCS038 Facilitate the empowerment of people receiving support
How you will study
Delivery
This course may be delivered through face-to-face, online, or work-based training.
Duration
This qualification can be completed in up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.
Eligibility and requirements
Student Requirements
The following will be required for the enrolment process:
- Unique Student Identifier (USI)
- verifiable identification documents
- completion of the LLND assessment.
Please visit www.usi.gov.au to create your USI.
Students will require access to appropriate technology and internet if the materials are delivered online.
We collaborate with employers to support students in the workplace. Workplace assessments may be required for some units of competency.
Course fees
Fees
This training is subsidised by the NSW Government, under the Smart and Skilled program. The following fees are incurred by the student depending on their eligibility. Should you require an RPL assessment, please contact us for fees and arrangements.
- Traineeship*: $0
- Online or self-study option: $5,600
- Non-Subsidised (Full Fee): $7,000
*Fee exemptions may apply for eligible students and is conditional on Government Policy and Funding Arrangements. For more information, please visit www.smartandskilled.nsw.gov.au.
Aurora Training & Professional Services does not accept upfront payments of more than $1,500 from students. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.
ADDITIONAL FEES
- Extension/Suspension Fee (administration charges): $50
- Replacement of Testamur/statement of attainment/Qualification Certificate - Hard Copy: $75
- Replacement of Testamur/statement of attainment/Qualification Certificate - Digital: $25
- Repeat of unit (Third attempt onwards Per unit): $150
- RPL and RCC assessment: Contact us for a quote
Please note: course fees and additional charges may change from time to time, please check with Aurora Training & Professional Services staff for updates.


