Overview

Our CHC42021 Certificate IV in Community Services qualification reflects the role of community services workers who provide a range of services and support to individuals and groups. These roles may include direct client work, as well as assisting in program delivery and implementation. At this level, workers have greater autonomy and responsibility, often operating with limited supervision and overseeing or guiding others. Work may be carried out in various community services settings including in health, social welfare and outreach organisations.

Pathways

Successful completion of the CHC42021 Certificate IV in Community Services may lead to employment opportunities, including:

  • Community Services Worker
  • Family Support Worker
  • Disability Support Worker

Snapshot

Flexible delivery
36 months
Traineeship $0 | Full Fee $7,000
Funding available

What you will gain

Upon successfully completing this nationally recognised qualification, students should be able to:

  • Apply advanced communication techniques in diverse community services environments
  • Provide person-centred services with greater autonomy and decision-making
  • Identify and implement safe work practices in line with organisational policies
  • Assess and respond effectively to the complex needs of clients
  • Support community programs and contribute to their development and improvement

What you will study

This qualification consists of 15 units of competency, as shown below. Please call Aurora Training & Professional Services. for enquiries about customisation and contextualisation.


* The unit CHCCCSM010 Implement case management practices requires assessment in a workplace approved by Aurora Training & Professional Services.

Core units

  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • CHCLEG001 Work legally and ethically
  • HLTWHS002 Follow safe work practices for direct client care
  • CHCDIV001 Work with diverse people

Elective units

  • CHCCCS009 Facilitate responsible behaviour
  • CHCCSM010* Implement case management practice
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCMHS001 Work with people with mental health issues
  • CHCYTH015 Support young people to create opportunities in their lives
  • CHCCCS017 Provide loss and grief support
  • CHCCCS038 Facilitate the empowerment of people receiving support

How you will study

Delivery

This course may be delivered through face-to-face, online, or work-based training.


Duration

This qualification can be completed in up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.

Eligibility and requirements

Student Requirements

The following will be required for the enrolment process:

  • Unique Student Identifier (USI)
  • verifiable identification documents
  • completion of the LLND assessment.


Please visit www.usi.gov.au to create your USI.


Students will require access to appropriate technology and internet if the materials are delivered online.


We collaborate with employers to support students in the workplace. Workplace assessments may be required for some units of competency.

Course fees

Fees

This training is subsidised by the NSW Government, under the Smart and Skilled program. The following fees are incurred by the student depending on their eligibility. Should you require an RPL assessment, please contact us for fees and arrangements.

  • Traineeship*: $0
  • Online or self-study option: $5,600 
  • Non-Subsidised (Full Fee): $7,000


*Fee exemptions may apply for eligible students and is conditional on Government Policy and Funding Arrangements. For more information, please visit www.smartandskilled.nsw.gov.au.


Aurora Training & Professional Services does not accept upfront payments of more than $1,500 from students. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.


ADDITIONAL FEES

  • Extension/Suspension Fee (administration charges): $50
  • Replacement of Testamur/statement of attainment/Qualification Certificate - Hard Copy: $75 
  • Replacement of Testamur/statement of attainment/Qualification Certificate - Digital: $25 
  • Repeat of unit (Third attempt onwards Per unit): $150
  • RPL and RCC assessment: Contact us for a quote


Please note: course fees and additional charges may change from time to time, please check with Aurora Training & Professional Services staff for updates.

Nationally recognised training logo
Delivered and assessed by Aurora Training & Professional Services Pty Ltd
RTO code: 90966
This nationally recognised training is delivered and assessed by Aurora Training & Professional Services Pty Ltd, RTO ID 90966, ABN 39 109 662 606. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.

A word from our customers

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The training was very relevant to my role and expanded my industry knowledge around the requirements of compliance and provided a greater understanding of the industry standards relevant authorities.
Adrian B
FNS41422 Certificate IV in General Insurance
The whole training was good, the trainer did well.
Amy S
SIR30216 Certificate III in Retail
Having up-to-date educational materials. Having good teaching methods. Having an experienced and educated teacher
Freshta T
BSB30120 Certificate III in Business
My whole experience was very positive, I felt very supported by my trainer and all the staff.
Jayleigh L
SIR30216 Certificate III in Retail
It was enjoyable and everyone involved were super sweet. Good experience overall.
Makayla O
SIR30216 Certificate III in Retail
Great supportive learning
Nicole W
BSB30120 Certificate III in Business
It was a great experience and satisfied with the retail training
Shamal L
SIR30216 Certificate III in Retail
Everyone was so nice to deal with and the training was very helpful.
Taibah F
SIR30216 Certificate III in Retail
The course was a great learning experience. I am already utilising some of the techniques learnt in my current work environment. This customer engagement course has given me the strength and confidence to ensure I provide the utmost customer service to all my clients.
Shareen A
Great RTO, The student engagement team are very helpful and timely in responding to requests. All communications have been professional and friendly.
Peter B
I’m happy with the support received during my time at Aurora. The trainers were knowledgeable and helped me to achieve my goals. And I was able to secure a job after my work placement. Thank you for all the team.
Lucy W
Thank you very much for Aurora and Tony. It was a pleasant experience doing the course with you and your team. Thank you for the trainer's prompt response and availability at all times to make me finish my course on time. I will choose again your training organisation in the future for further courses and training. Thank you once again for the trainer's support and guidance.
Sadaf S

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