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Overview
Pathways
Successful completion of the FNS41422 Certificate IV in General Insurance may lead to employment opportunities, including:
- Finance Sector Supervisor
- Insurance Broker
- Life Insurance Claims Assessor.
Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.
Snapshot
What you will gain
Upon successfully completing this nationally recognised qualification, students should be able to:
- analyse insurance claims
- resolve disputes
- develop in-depth knowledge of products and services.
What you will study
This qualification consists of 12 units of competency, as shown below. Please call Aurora Training & Professional Services for enquiries about customisation and contextualisation.
Core units
- FNSINC412 Apply and maintain knowledge of financial products and services
- FNSINC411 Conduct work according to professional practices in the financial services industry
- BSBXCM401 Apply communication strategies in the workplace
Elective units
- FNSSAM421 Provide information on financial products and services to clients
- BSBOPS304 Deliver and monitor a service to customers
- BSBOPS404 Implement customer service strategies
- BSBOPS305 Process customer complaints
- BSBINS401 Analyse and present research information
- BSBLDR411 Demonstrate leadership in the workplace
- BSBLDR413 Lead effective workplace relationships
- BSBWHS414 Contribute to WHS risk management
Imported elective units
- BSBSTR401 Promote innovation in team environments
How you will study
Delivery
This course may be delivered through face-to-face, online, or work-based training. We use a range of assessment methods for this qualification, including:
- short answers
- projects
- activities
- workplace observation
- observation in a simulated workplace.
Duration
This qualification can be completed in up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.
Eligibility and requirements
Student Requirements
The following will be required for the enrolment process:
- Unique Student Identifier (USI)
- verifiable identification documents
- completion of the LLND assessment.
Please visit www.usi.gov.au to create your USI.
Students will require access to appropriate technology and internet if the materials are delivered online.
We collaborate with employers to support students in the workplace. Workplace assessments may be required for some units of competency.
Course fees
Fees
This training is subsidised by the NSW Government, under the Smart and Skilled program. The following fees are incurred by the student depending on their eligibility.
Traineeship*: $0
Online or self-study option: $4,200
Non-Subsidised (Full Fee): $6,000
Concession: $240
First Qualification: $1,980
Second Qualification: $2,310
*Fee exemptions may apply for eligible students and is conditional on Government Policy and Funding Arrangements. For more information, please visit www.smartandskilled.nsw.gov.au.
ADDITIONAL FEES
- Extension/Suspension Fee (administration charges): $50
- Replacement of Testamur/statement of attainment/Qualification Certificate - Hard Copy: $75
- Replacement of Testamur/statement of attainment/Qualification Certificate - Digital: $25
- Repeat of unit (Third attempt onwards Per unit): $150
- RPL and RCC assessment: Contact us for a quote
Please note: course fees and additional charges may change from time to time, please check with Aurora Training & Professional Services staff for updates.
Aurora Training & Professional Services does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.
